I scheduled our family members trip to Cancun through Orbitz (there have been five of us). Though sitting down with the gate in Pittsburgh, PA I chose to approach the desk to inquire about upgrading my wife and I to firstclass. I had been shocked to discover that “my ticket” disallowed me to improve, and wasn’t provided a explanation and was told regardless of what selling price I used to be willing to shell out I couldn’t improve. What was surprising is the fact that there ended up being 6 unused first class seats offered. Very same detail transpired on the best way back again from Cancun to Pittsburgh. Straight via flight both equally methods with only two seats in first-class getting used on just how again.
My criticism is, on March 8th. My baggage was delayed from Chicago, my spot was Dane County Airport Madison Wi. When it had arrived, it absolutely was delivered. Having said that, the luggage were destroyed and taped up. I named in a criticism immediately. I had been givin quite a few cellphone quantities and the firt a person was just a recording to go away my telephone and another person would get back to me.
I'm 77 yr outdated I system this superb vacation with my daughter to indicate her our heritage in Chile, we paid out Practically $3000.00, we flew to South The united states Chile on 12/27-01/06/2016, then the nightmare commenced the fly from Miami to Santiago scl , we seat within the runway for two hrs as a result of luggage delayed, the pilot claimed it had been trouble with not ample worker to load the aircraft AA957 with baggage. then our seats challenge: seat 41A , my daughter Television was broken, my seat 41B my arms ended up broken, wouldn’t transfer up, so and Once i have to go to the bathroom I couldn’t rise up, considering that I have Diabetes I should head over to the toilet that may be why I took the top seat when I made an effort to climbing over the arm I Reduce my leg and was bleeding. I inquire the flight attendant for help, she was no help in any respect. my daughter made an effort to help me by climbing about me due to the fact we couldn’t get any help. she slip and fell on both arms looking to climb above me and bruised the inside of her legs truly undesirable. We now have pics of her leg and my leg seem like elephant toes, allow me to show you it harm so terrible I cried with the ache, The full two weeks in Chile I had to purchase sneaker a person measurement larger due to the fact my feet had been so swollen and my daughter couldn’t have on her bathing accommodate considering that The within of her leg were being all bruised up.
06/18/16 – Are actually a loyal, Repeated flyer consumer for over 30 a long time. I h ave by no means seen such weak consumer service and apathetic attitudes from AA staff members. Now sitting down at Miami Intercontinental, on a clear sunny saturday early morning, touring with 2 younger young children endeavoring to get to Asheville on your own airlines (file locator: WCEARA), but our flight to Charlotte was promptly delayed, creating us to pass up our flight to Asheville, all other flights are total, we ended up despatched BACK via security mainly because your employees in the gate couldn’t (or wouldn’t), help us (which was exciting), then had to operate again Just before we could get to the ticket counter because the flight departure was bumped again up!
I happen to be to the mobile phone for 3 several hours looking to solve a problem the place my bag was break up open up and my possessions lacking.
I will never be use AA all over again!! I booked a flight for me and my son to join our loved ones on holiday. Lengthy Tale limited something came up and we're unable to go presently. I referred to as your business with more than a weeks see. Canceled the fight with cellphone rep John; who was really well mannered. He did not say just about anything about the level of charge I would be happen for canceling the flight. I called again to inquire concerning the demand and I used to be explained to that I would be cost $two hundred by AA and $fifty from the supply I accustomed to ebook the flight per man or woman. That I would have a $fifteen credit per particular person… I asked to talk to her supervisor and Michelle Morgan was the person I future talked to. She was no help, I requested to talk to her supervisor and he or she stated that there was no one above her. I instructed her which i was absolutely sure that there was someone higher than her. Eventually she said which i could visit The shopper relations Website-web site. Once more I requested her two times for find out here her supervisor’s title and she or he replied customer relations. I all over again informed her I wished the name of her immediate supervisor, the person who she noted to…the title given was Jalia Elisidi .
On Oct 20th of the calendar year I'd the unlucky opportunity to fly American Airlines from Myrtle Beach front to Jackson with the ultimate leg remaining from Washington the Jackson. This was an 8 pm flight (AA3879) which must have been a tranquil and relatively calming flight at that time of night time but was changed into pure misery by a rude and unhelpful attendant. I didn’t get her identify because her tag was turned backward but considering that she was the sole attendant to the airplane her id shouldn’t be much too difficult to form out. As I generate this I understand the futility of my criticism since I will come off sounding like a disgruntled passenger who exaggerates a Tale for making a degree. Be that as it may well, I will tell you what happened being aware of the fellow sitting down beside me along with the girls through the aisle can validate what I say. The two ladies over the aisle perform with me and as we deplaned built the remark that “she absolutely had it in to suit your needs”. I manage a Distinctive investigations device for an insurance provider. We experienced long gone to Myrtle Beach front for just a seminar and needed to return as a result of Washington. Our flight was not comprehensive but was almost certainly 80 to 85 per cent of potential. I'd the aisle seat of 10C. My seatmate was a nice youthful man that I would describe as durable. He was all-around five foot nine inches and weighed 350# or so. He did all he could to confine himself to his Place permitted but some things just don’t work. The center armrest not merely would not come down but could not even be witnessed since it was midway of his correct shoulder. While I'm not large, I had to sit at an uncomfortable angle to fit from the seat because his proper side would've been guiding my left shoulder if I made an effort to sit Generally in the seat. My system was to verify the aircraft experienced boarded so as not to acquire someone else’s seat then transfer to a far more comfortable seat. I had my eye over the window seat two rows up which was an exit row. A smallish Woman sat inside the aisle seat and we would've all been comfortable. Here is exactly where things crumble. As I had been expecting the doorways to close I was seeking up the aisle and observed the attendant go more than to Stacy Pickering, our state auditor who I took place to know, and say some thing to him and motion to an vacant row many rows powering him. He thanked her and obtained up to maneuver towards the seat the attendant pointed him to. I listened to the doorways close and a few minutes later the attendant walked to the back again And that i questioned if the airplane was absolutely boarded.
I'm able to guarantee you that this is the worst flight I have experienced in my total everyday living. My mother and spouse both equally concur. We fly everywhere in the country and are not new to traveling. All round it absolutely was merely a awful encounter. We professional racism, incompetence and in excess of worked and irritable workforce.
scheduling reference MKFCFC I am addressing this letter to you to express my dissatisfaction about your services regarding the flights referred to previously mentioned.
went to the Dominican Republic on trip with my spouse and son on july31 til aug 7th 2015 had a good time till time for you to go house, the flight leaving around the aug7th had a delay for eight several hours for departing to Miami then suppose to attach and head to dulles airport.
This agent was away from line and disrespectful. There was NO reason behind her Perspective, especially when there was NO line and a few agents standing within the counter like they ended up ready and equipped to assist. Janet Ault
I procured an airline ticket by way of expedia for vacation in March 2016. the knowledge gained with my obtain indicated that I need to Speak to the airline for seat assignment. Currently, I contacted the airline, great consumer service . Having said that, I had been educated that for the reason that I did not obtained my ticket straight from your airline, there can be a demand for me to get a seat.
Our flight from Greenville, SC to Dallas arrived by the due date but we ended up required to remain during the aircraft on tarmac for almost ninety minutes producing a lot of to skip connecting flights. AA screwed up again–no one satisfied with remaining taken care of like cattle; you have never appreciated your consumers.
The web site does not function. Whatever tab I choose on the internet site doesn’t work. I desired to Examine the status of my flight And maybe reserve An additional a single but nothing is effective.